Comments on Known Turf: Complain, complain

Dear Annie, I work at Boingo Wireless and just se...

2009-08-15T03:51:45.807+05:30

Dear Annie,

I work at Boingo Wireless and just sent you an email so we can sort out your issues at O'Hare Airport and refund you for the internet kiosk. I sent the email to knownturf@gmail.com.

Please let me know if you do not receive this or if you prefer another email address.

Sincerely,

Danielle DiMatteo
Boingo Wireless
ddimatteo@boingo.com
Ph:(310) 586-4021 office

One somehow doesn't expect such tacky service in t...

2009-08-12T08:17:54.986+05:30

One somehow doesn't expect such tacky service in the US of A:(

That's a sucky scenario. I dunno much about airpor...

2009-08-07T02:52:49.442+05:30

That's a sucky scenario. I dunno much about airports, never been to one, but i think you should rattle the management a bit. If nothing else, they'd take off the defunct machines.

N

Annie, I wish I could've told you earlier: O'Hare ...

2009-08-06T01:27:38.493+05:30

Annie, I wish I could've told you earlier: O'Hare doesn't care about service, or people. They ran out of money and/or interest a long, long time ago. Worst airport in the U.S. next to Atlanta, which is why I try and avoid flying through it at all costs. You do your best to survive. That's about it.

Curious now - so did you manage to get in touch wi...

2009-08-05T23:19:30.051+05:30

Curious now - so did you manage to get in touch with folks at home from the airport?
I would have asked a desi dude/gal to lend me their cell for a bit and used their calling card to sort the whole thing out.