Comments on Known Turf: A sad and lengthy saga of communication people who...

This is a great platform. I have also set up a sim...

2009-09-20T12:15:48.375+05:30

This is a great platform. I have also set up a similar platform for sharing your shopping experiences at www.retailfeedback.blogspot.com
Since i am operating as a consumer experience activist with the retailers I wil be able to take your message to the right people.

Warm regards. Ajay

My daughter has a similar story, even after she su...

2009-09-18T20:55:46.128+05:30

My daughter has a similar story, even after she surrendered her Reliance phone- threatening calls, calls to her neighbours, frequent telephonic harassment. Its a pretty disgusting track record.

This somehow reassures me--sometimes I get so frus...

2009-09-15T18:40:06.585+05:30

This somehow reassures me--sometimes I get so frustrated I want to scream. And I wonder: is everyone walking around like this, or am I the only one?

I couldn't agree more. I was given a broadband c...

2009-09-14T19:24:09.664+05:30

I couldn't agree more.

I was given a broadband connection which worked about 15 days out of 30

I was also told on the phone some 4 times to pay a bill that wasn't even going to be generated for the next 15 days. On trying to get the call centre person to listen to me, ( without raising my voice or losing my temper, i was in an unusually good mood that day) I was told in great anger that "don't talk to me as if i'm dumb"

I was also presented with a bill of 13000 for broadband in a month, since someone obviously hacked my account. I wondered what kind of system didn't lock in the username /password to the hardware. I also had a brain, and wondered. No one outside my household of me and my husband, knew the password. What were the odds of some complete stranger getting both the username and the password right?

however I'm afraid I've had similar experiances with airtel, idea, sify and vodaphone as well. The litany may not be as long, but the problems are still there.

I don't know what the answers are anymore.

Same here. I also didnt care about their demands. ...

2009-09-07T14:48:09.174+05:30

Same here. I also didnt care about their demands. but they harrazzed my mom so much that she paid from her pocket and made me promise never ever to buy any thing reliance. Now I avoid the name "Reliance". Even Petrol Bunks

Now I am a happy customer of IDEA and IDEA Net Setter

regards,

Dominic

that's not only poor service but also a privacy is...

2009-09-07T13:40:46.199+05:30

that's not only poor service but also a privacy issue. There should be certain laws and practices in place about private data collection and use. Think of what would happen if and when national id would be operational!

I had bought a new prepaid connection and within a week I started getting sales calls repeatedly (and some weird/rude ones ) even when I had not given the number to AYN ONE except friends and family. No records, no forms no nothing.

This is kafkasque!

2009-09-07T12:29:23.680+05:30

This is kafkasque!

scary !! i used to crib about my service provider...

2009-09-07T08:33:00.887+05:30

scary !!
i used to crib about my service provider - vodafone. But, reading this makes me feel warm and fuzzy about their relative ineptitude and incompetence. Atleast, i haven't got any threatening calls !!

the sad part is that after 100 million + customers nationwide, there still is no ombudsman for telcos :(

Oh the very same story I have been through the fir...

2009-09-07T06:19:24.917+05:30

Oh the very same story I have been through the first time we got a message asking us to appear in court, we dutifully went and showed that the phone was disconnected. Yes, once goons came too with some official and we showed the same letter and somehow things worked well.
Reliance works in one way - "by hook or crook, get what we want" and thats what they have been doing since long.